Culture, Leadership & Organizational Alignment Consultant

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Summary

This Culture, Leadership & Organizational Alignment Consultant is a proven, “steady-handed”, multi–time interim and permanent CEO specializing in mentoring and coaching of business teams experiencing transition within mission-driven, founder-led service organizations. A demonstrated track-record of serving, stabilizing, and harmonizing organizational teams through a thoughtful listening and learning leadership style that supports clear and consistent communication, a close respectful engagement with colleagues, quickly building rapport and trust, ensuring operational continuity, community, enabling teams to safely engage and continue to thrive. This Culture, Leadership & Organizational Alignment Consultant has an ability, through various global (EU) and regional leadership experiences, to “integrate” a uniquely diverse set of colleagues from different orientations, views, roles, and responsibilities to collaborating around a shared mission, vision, purpose, and clear set of guiding cultural values yielding high levels of colleague engagement, customer experience, and superior financial results. 

Highlights

• 25+ years of BTB servant CEO leadership  

• Deep experience in small, founder-led businesses 

• Managing “transitional” business situations in both interim and permanent CEO capacities

• Healthcare industry experience (dental/pharma/hospital) 

• Educational training services to healthcare professionals 

• Extensive knowledge collaborating with globally diverse teams and EU-owned businesses and colleagues

Relevant Accomplishments

• Successfully completed succession plan with original founder and business team of VITA North America. 

• As CEO, I stabilized VITA North Americas business by engaging and aligning the leadership team and organization through open and honest communication amongst colleagues, engagement in the directions setting for the business, co-authoring a set of strong underlying cultural values, yielding improvements in colleague engagement and our “employee-owned” ESOP share price growth of 63% over my 5-year run. This was accomplished by achieving an average of 8% top line growth per year from $18M to $25M along with a profit turnaround of $4.2M and five-fold improvement in cash position from $1M to $5M. 

• Developed VITA North Americas dental materials, equipment, and extensive professional training services, geared towards our solutions, for both regional and global healthcare professionals such as independent dentists, clinical groups, dental laboratories, industry associations, and in turn the public. Accomplished through direct, remote, and web-based training curriculum conducted by our own in-house professional training department and through hundreds across our “VITA Advocate” network, which consisted of well-respected dentists and dental laboratory professionals embracing our products and services across North America. Many of whom I had developed close professional relationship with. 

• Orchestrated the strategic repositioning of CalCom Energy, a distressed business with a fractured culture, by engaging over 50% of the colleague base in the creation of that plan, empowering colleagues to help reshape the company’s future direction, purpose, and culture, professionalizing and modernizing business processes, systems, and controls to Power the Food System of the Future with our solutions and services. 

• As CEO of CalCom Energy, I created a very safe and productive cultural environment delivering high levels of colleague and customer satisfaction which yielded significant financial improvements, accelerating top line revenues from $20M to $45M and turning around profitability by $9M while improving cash flow. 
• As the Interim CEO of Netwatch I worked closely with the original founder to drive renewed Go-To-Market strategy, process improvements, and operating accountabilities of this global Proactive Video Monitoring, Security-as-a-Service (SaaS) rollup in the smart building services market. My interim CEO assignment was to accelerate Netwatch Groups four companies, nine offices, four countries global integration effort which entailed close collaboration with the former CEO and Board to assess, refine, and develop their near-term business strategy, engage these four companies leadership team and colleagues, implement a new US go-to-market, and expanded market and distribution strategy. The interim outcomes were an accountability based 2020 budgeting process, harmonizing of the new “integrated” global organization, departmental continuous improvement roadmaps and cross-company leadership alignment and engagement.  
• Over my 14-year Honeywell career I successfully developed and managed several major global healthcare client accounts such as St. Francis Hospital, J&J, Allergan Inc., and Baxter Pharmaceutical.

Roles

• CEO / Board Member – CalCom Energy Inc. 

• Interim CEO – Netwatch Group 

• CEO – Bestmark, Inc. 

• CEO / Board Member – Allied Modular Building Systems 

• CEO / President / Board Member – VITA North America 

• Vice President / General Manager and President Canada – Entrust / Datacard Group 

• Global Director / General Manager – Honeywell, Inc.

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