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Summary
This Global L&D Strategy Consultant is a Fortune 100 global talent leader with 14+ years of success aligning data-driven insights and scalable training solutions to empower 130,000+ team members worldwide through technology. Adept at translating analytics into action, building high-performing teams, and delivering measurable impact on culture, retention, and business outcomes.
Highlights
- Data-Driven Decision Making & Insights
- AI-Augmented Content Development
- Sentiment Analysis & Survey Strategy
- Digital Platforms: Glint, Beekeeper, EIM
- Lean Six Sigma Yellow Belt
- Training Design & Facilitation
- LMS Administration (Alchemy, Workday)
- Program Management (Interpreter Program,
- Safety Initiatives)
- Leadership Development & Coaching
- Enterprise Engagement & Retention Strategy
- Culture-Building Communications
- Frontline Enablement at Scale
- Cross-Functional Leadership & Stakeholder Alignment
- Executive Communication & Influence
- Independent Initiative & Strategic Agility
Relevant Accomplishments
- Led global engagement strategy for 130,000+ Team Members using MS Glint an advanced survey and sentiment platform.
- Achieved a 2% increase in Engagement and 11% increase in survey participation, directly impacting retention and morale.
- Created and led the Engagement Action Commitee to assist local HR Partners with supporting leaders in taking action on survey results..
- Delivered strategic insights to leaders, aligning sentiment data with goals; by addressing localized concerns, drove company-wide engagement improvements and formalized the approach through the creation of the 1-2-3 Action Planning Playbook. Sr. Training Specialist Applications | 2022-2023
- Planned, coordinated, and oversaw Leadership Development Training for over 1300 leaders nationwide, achieving a 91% satisfaction rate. Positive feedback resulted in an additional session to be held the following quarter.
- Conducted training for over 100 Training team users on Intertek Alchemy LMS usage to support their local teams by creating content, assigning training, and generating reports.
- Drove 82% adoption of Beekeeper, a mobile-first communication platform, across 15,000+ frontline team members in Prepared Foods.
- Designed and deployed monthly engagement campaigns—including polling questions and pulse surveys—generating 300+ actionable responses per month and a 79% satisfaction rate.
- Partnered with local HR to address site-specific concerns, scaling insights into enterprise-wide engagement improvements.
- Successfully managed the $1.65 million Tyson Interpreter Program across 33 locations, certifying 38 Interpreters.
- Ensured thorough training for new Interpreters and Prepared Foods Leaders in Interpreters-utilizing locations via Alchemy or Workday Learning for program optimization.
- Oversight of the Training Department for a production facility encompassing 600+ Team Members and 50+ Leaders. Efficiently managed the completion of over 10,000 hours of mandatory annual training in Compliance, Safety, Quality, and Onboarding ahead of schedule, ensuring minimal impact on production operations.
- Developed and executed “Leading for The Future, ” a 15-hour training program aimed at preparing high-potential Team Members for leadership roles. This initiative not only facilitated skill development but also generated waste reduction projects valued at over $1 million. Sixty Team Members participated in the program, with many subsequently assuming roles as Supervisors and Leaders at Tyson Foods.
- Spearheaded the implementation of the “We Care Safety” program, where 50+ leaders were trained to conduct Safety 1:1 meetings, fostering improved communication with Team Members and a decrease in safety incidents.
- Led a team of 25 Production Team Members producing a million pounds of Lunchmeat each week. Contributed to a 30% reduction in Foreign Objects plant-wide as a member of the Foreign Object Task Force.
- Completed a 6-week Tyson Leadership Boot Camp, translating acquired principles into cost-saving initiatives and employee retention strategies.
- Completed a 1-week Enterprise Inventory Management Super User Training, enhancing proficiency in EIM utilization for daily tasks, transitioning closure procedures from weekly to daily, and assisting colleagues in optimizing their work processes.
- Used contact volume forecasting to optimize headcount in order to deliver a savings of over 20% (approximately $1.5MM).
- Increased average customer contacts per day per representative from 25 to 30 by implementing problem solving standardization.
- Spearheaded a team of 25 -50, comprising Technical Support, Advanced Technical Support, and Escalations Supervisors handling 90% of escalated Customer Service interactions and upwards of 4,000 contacts per day.
- Pioneered the implementation of various projects, notably “Grow Together, ” focused on enhancing coaching for call center agents, and “TC Pro,” aimed at curbing unnecessary technician dispatches to customer premises, resulting in substantial cost savings.
- Established and oversaw a remote Work From Home team to optimize labor expenses and enhance coverage flexibility.
- Held Top Secret (SCI) clearance; maintained secure network infrastructure supporting mission-critical communications across air-to-air and air-to-ground platforms.
- Led development of internal-use websites for training and operational support, enhancing accessibility and efficiency for base personnel.
- Programmed in VBScript, JavaScript, and C++ to build secure, scalable tools tailored to Air Force workflows and compliance standards.
- Acted as project lead on several initiatives while holding junior rank, driving timely delivery of digital solutions.
Roles
- Communications Computer Programmer
- Support Manager
- Production Supervisor
- Senior Training Specialist
- Team Member
Request Expert / Similar Expert
Click “request expert” for a free initial screening call with this expert or a similar expert regarding your expert consulting needs
To apply for this job email your details to haleymmagnani@gmail.com
