Customer Success Consultant

  • Anywhere

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Summary

This Customer Success Consultant is the Principal of Kiwi Group Inc., bringing over 20 years of professional experience in sales and client retention across multiple industries. As the President and Owner of Kiwi Group Inc., she is an independent nationally recognized CRM expert specializing in helping organizations enhance profitability and forge positive, results-driven customer relationships. This Customer Success Consultants’ expertise extends from CRM sales user adoption and process automation to data management and customized training, allowing her to adapt solutions to diverse client needs. With a proven track record of growing CRM practices and improving adoption rates, she is dedicated to driving successful client outcomes and delivering strategic value.

Highlights

  • 20+ years of sales and customer retention experience
  • CRM Sales User Adoption Expert
  • Consulting experience with startups to fortune 500
  • Startups, manufacturing and professional Services
  • Sales and marketing process automation expert
  • Data cleaning and management
  • Customized CRM training for sales users

Relevant Accomplishments

  • Grew CRM consulting practice from scratch
  • Serve CRM clients across multiple industries including healthcare technical solutions, manufacturing, professional services and nonprofit
  • Increased sales CRM adoption from 42% to 95%
  • Able to adapt training process to meet the needs of Millenials to Baby Boomers
  • Successful sales track record over 17 years

Request Expert / Similar Expert

Click “request expert” for a free initial screening call with this expert or a similar expert regarding your expert consulting needs

To apply for this job email your details to haleymmagnani@gmail.com