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Summary
This Fractional Technical Program Manager & Agile Transformation Consultant is a strategic and results-driven Technical Program Manager, Senior Project Manager & Scrum Master with 20+ years of international experience spearheading large-scale technology and business transformation initiatives. Expert in leading projects across waterfall, agile, and hybrid methodologies, with deep knowledge of software development lifecycles and enterprise platforms. StrategicProgram Manager with years of experience orchestrating complex initiatives across multiple business units.Excels in stakeholder alignment, resource optimization, and agile methodology implementation. This Fractional Technical Program Manager & Agile Transformation Consultant is known for consistently delivering high-quality solutions on time, while orchestrating seamless collaboration among cross-functional teams across global locations. Accomplished in strategic planning, execution, and coaching high-performance teams to exceed goals and drive sustained business value. This Fractional Technical Program Manager & Agile Transformation Consultant builds high-performing teams that consistently meet aggressive timelines.
Highlights
- Global Project & Program Management
- Leadership & Teamwork
- Safe, Scrum & Agile Methodologies
- Facilitation & Stakeholders Management
- International Expertize
- Communication, Influence and Conflict Management
- Process Planning, and Resource Management
- Capacity Management
- Strategic Thinking
- Humility and Striving for Excellence
- Process Compliance & Operational Efficiency
Relevant Accomplishments
- Led three Scrum teams in the successful planning and implementation of a Warehouse Management System (WMS) across South Africa, Turkey, and India.
- Directed cross-functional teams—Solution Analysts, Consultants, Data Engineers, and Trainers—to ensure smooth execution and on-time delivery.
- Facilitated key Agile ceremonies, including Daily Stand-Ups, Sprint Planning, Backlog Refinement, Reviews, Demos, UATs, Retrospectives, and Scrum of Scrums.
- Developed and implemented RACI frameworks to clarify roles and responsibilities between delivery teams and business stakeholders.
- Leveraged Jira and Confluence to track team velocity, monitor project progress, and produce actionable performance status reports.
- Created detailed project plans, identified cross-team dependencies, and proactively mitigated risks, issues, and critical decision points.
- Oversaw project schedules across software development, training, change management, deployment, and post-launch support.
- Presented milestone updates and risk mitigation strategies to executive stakeholders through monthly steering committee meetings.
- Fostered a culture of integrity, transparency, and accountability to build team trust and drive collaboration.
- Led two Scrum teams in delivering a strategic Appeals and Grievances system upgrade for the Legal department.
- Managed program budgets, ensuring compliance with financial policies and accountability for time and expense tracking.
- Executed end-to-end project plans across all engagement phases and lifecycle stages.
- Built trusted relationships with business stakeholders, serving as a strategic advisor to align project objectives with enterprise priorities.
- Facilitated Agile ceremonies such as PI Planning, Backlog Refinement, Sprint Planning, Reviews, and Retrospectives.
- Used Jira to track team capacity, velocity, backlog health, and generate actionable, data-driven insights.
- Provided weekly progress updates to leadership, emphasizing key milestones, risks, and forward-looking strategies.
- Oversaw the end-to-end delivery of ServiceNow Finance projects, ensuring execution aligned with strategic business objectives.
- Managed five simultaneous Scrum projects using a hybrid delivery model that integrated waterfall and agile methodologies for maximum efficiency.
- Led enterprise-scale software development efforts across cross-functional teams, fostering collaboration and driving results.
- Applied lean program management to promote continuous improvement, iterative delivery, and organizational learning.
- Effectively managed RAID logs, RACI matrices, OKRs, escalation paths, interdependencies, and executive status reporting.
- Leveraged SURF, the enterprise PMO tool, to monitor project milestones, ensure governance adherence, and maintain reporting accuracy.
- Directed a cross-continental technical program spanning the U.S. and U.K., successfully planning and executing a comprehensive divestiture initiative.
- Partnered with business project managers to align and schedule team activities, ensuring on-time delivery and adherence to quality standards.
- Served as Scrum Master for six development teams, establishing and leading Agile ceremonies to drive velocity and collaboration.
- Developed a detailed program roadmap, identifying key milestones, potential risks, dependencies, and critical issues across work streams.
- Led planning, scheduling, and risk management for the Order Management System, ensuring transparent, proactive communication with senior leadership.
- Acted as the primary liaison for clients and cross-functional teams, resolving Order Management inquiries and issues with efficiency.
- Delivered Agile training to the Integration team, cultivating a self-organizing, empowered Scrum culture.
- Managed associate timesheets, PTO, resource allocations, and visa status to support operational readiness and team alignment.
- Oversaw the full project lifecycle, led governance activities, removed delivery roadblocks, facilitated weekly status calls, and ensured adherence to SDLC standards.
- Directed a strategic enterprise merchandising transformation program with 122 team members and an annual budget of $22.4M:
- Delivered a global pricing solution supporting all product lines and business segments worldwide.
- Increased operational efficiency by automating manual tasks and reducing human intervention.
- Developed data-driven decision-making frameworks using performance metrics, velocity trends, and capacity analytics to guide prioritization and trade-offs.
- Facilitated prioritization workshops with product and engineering leaders to align delivery sequencing and manage shifting priorities.
- Led capacity planning and resource forecasting across multiple Scrum teams to optimize workload distribution and delivery predictability.
- Drove alignment and influenced senior stakeholders across engineering, product, and business functions to secure scope, resources, and delivery commitments.
- Partner with business and product managers to define business problems, goals, objectives, and long-term vision.
- Facilitated and communicate the strategy initiative at different levels of the organization for transparency, accountability, progress, and decision making.
- Utilize SAFe principles to manage the product backlog, program scope and prioritization and planning of program deliverables.
- Led the rollout of AZURE Cloud enterprise-wide business transformation initiative design, build, test implementation and post-implementation.
- Supported the development of long-range plans and project timelines, anticipated risks, and issues, proactively provided sustainable risk mitigation solutions.
- Cross functional collaboration to develop customer training plans and long-term Help Desk support.
- Responsible for leading the end-to-end delivery of the eCommerce & Fulfillment Center Strategy programs from Inception to Implementation.
- Drove the execution of multiple business plans/visions/strategies and projects in the US and International working with a diverse group of associates and vendors on and off site.
- Streamlined defect management by implementing Scrum project methodology, resulting in reduction of application defects by 45% and defect resolution times by 20%.
- Directed, planned the implementation and delivery of international projects on time and within budget.
- Proactively published EOL hardware roadmap and collaborate with the countries’ CIOs.
- Planned, led, and integrated first distribution center, home office site, and store in Chile into company system.
Roles
- Senior Project Manager
- Program Manager
- Senior Project Manager
- Scrum Master
- Principal Technical Program Manager
- International Project Manager
- Operations Manager
- Business Analyst
Request Expert / Similar Expert
Click “request expert” for a free initial screening call with this expert or a similar expert regarding your expert consulting needs
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