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Summary
Innovative senior executive leading the team building, design, development, and implementation of high-performance technology solutions to meet the strategic and administrative goals of both public and private higher education institutions. Extensive expertise in the development and execution of technology strategies, financial & budget planning, vendor management, agile project development, compliance & security, and process & performance improvement.
Highlights
- Improving Operations Efficiency
- Reengineering of Technology
- Service Level Agreements
- Grant Writing & Collaboration
- Agile Project Life-Cycle Development
- Significant ERP / Banner Experience
- Resource / Asset Management
- Compliance & Cyber Security (HIPAA, FERPA, PCI)
- Disaster Recovery Strategy
- Business Continuity Planning
Relevant Accomplishments
- Focus on operations efficiency and continuous process improvement.
- Consolidated five learning management systems to two.
- Consolidated three electronic mail systems to one.
- Physically moved customer-facing employees to central location.
- Established a 24×7 Help Desk to ensure optimum support outside of business hours.
- Negotiated new ISP contracts that increased bandwidth x 10 and reduced cost by more than 30%.
- Led acquisition of major data center upgrade to include a new Storage Area Network (SAN) as well as new virtualization hosts to house 70+ virtualized servers. Extended network to branch campus and to properties near main campus. wired all buildings for 802.11ac access points (went from 50 to 310 APs).
- Revitalized the VOIP project and completed installation of ShoreTel phone system in 4 months.
- Oversaw implementation of electronic course catalog, 24×7 self-service electronic transcripts, digitized paper transcripts going back a century, interfaced the state’s new custom ERP.
- Established a weekly Maintenance Window allowing for planning and scheduling of routine maintenance which had an overall effect of improved system reliability and reducing downtime caused by emergencies.
- Led collaboration and development, and authored first draft, of the University’s first IT Strategic Plan.
- Securing the enterprise.
- Major improvements to the ERP (Banner) and LMS (Blackboard) infrastructure, security, and support of its users. Acquired cyber security liability insurance through the state’s Board of Risk & Insurance Management.
- Deployed 24×7 self-service enterprise password management software with strong password complexity requirements.
- Required passcode or password on mobile devices connecting to e-mail, full-disk encryption (FDE) on all laptops. Implemented cybersecurity awareness training as a requirement, gained cooperation of all faculty and staff. Implemented annual confidentiality agreement signing.
Roles
- Vice President for Information Technology and CIO
- CTO
- Senior Director of Information Technology Services
- Director of Customer Services
- Associate Director of Customer Services
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To apply for this job email your details to haleymmagnani@gmail.com
