Interim COO – SaaS and Technology Enabled Service Businesses

  • Anywhere

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Highly-experienced battle tested C-Suite executive with diverse industry expertise and a track record of value creation. Excels at performing in complex, dynamic and fast-changing environments. Proven ability to deliver high-impact results to support rapid growth and business expansion. Bob has a unique combination of sales, marketing, operations, customer care, technology and finance expertise to lead companies through positive change, accelerate growth and increase profitability. He is skilled in establishing a company’s vision, executing business strategies, operational and financial management, building high performance teams, directing sales and marketing initiatives, streamlining organizational processes and infrastructure, implementing performance improvement programs and metrics to accelerate revenue, scale productivity, enhance margins and realize superior EBITDA growth.

• Strong Leadership that Delivers Results
• Rapid Growth Stage Experience
• Sales and Marketing Expertise
• Business Development & Expansion
• Operational Scaling/Optimization
• Enhanced Margins & Profitability

Relevant Accomplishments

  • Pivoted business service firm by transforming business platform to technology enabled services company (SaaS) setting the stage to accelerate growth and scale operations.
  • Provided counsel to senior management on commercial strategy, business planning and forecasting, marketing and branding, customer creation, revenue generation, financial control, operational and organizational issues to positively drive change and growth.
  • Led startup through rapid growth, multi-channel sales, financial and operational development by raising additional capital, establishing vendor selection process, deploying multiple digital marketing and lead generation campaigns and developing business analytics on sales activity to speed response and dramatically increase conversion. Positioned the company for sale and achieved change in ownership.
  • Business turnaround scenario focused on reorganizing regional management, redeploying sales resources, market coverage and pricing strategies, revenue growth, customer satisfaction, operational performance improvement, cost reduction and sales management.
  • Grew startup through to full acquisition by initiating strategic business plans with a primary objective to accelerate revenue growth and increase profit margins. Focus on implementing first information system supporting all business functions, operational processes and automation, improving existing and creating new services, developing key partnerships, negotiating with key vendors, expand sales structure and branch locations, and initiate sales and marketing campaigns.


    • Independent Contractor
    • President & COO
    • COO, VP Ops, CFO
    • VP Ops
    • CFO, VP Ops, President & CEO


    • Bachelor of Commerce with Honors, Smith School of Business
    • Lean Six Sigma Green Belt Chicago Deming Association

Company / Industry Experience

    • Professional Services, Merger & Acquisition, Integration
    • Technology Enabled Services, SaaS, Venture Capital Backed
    • Professional Services, Private Equity
    • Professional Services, Business Services (B2B, B2C)
    • E-Business, Travel, Events, Start-up
    • Logistics, Turnaround
    • Transportation, Start-up

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