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Summary
As a senior manager of the International Insurance Programs for General Motors, this expert independently developed and managed a variety of different auto and credit related insurance products for the OEM and its credit division in both domestic and international platforms.
He was responsible for integrating a global business plan of insurance products and insurance revenue stream integration through complex insurance and fee income pathways such as profit sharing, quota sharing, commission structures, and reinsurance. To achieve these goals, he performed in-depth market analysis of insurance product availablilty as well as reported on the quality of vendors that could comply with demanding participation and administration agreements. Market reviews, product tendering, and reporting with insurance vendors and brokers was a regular occurance.
The success of his management of insurance programs was noted in new product introductions, service level improvements, product type diversity, and increased revenue generation to GMAC. For example, under his leadership of the Mexico branch, insurance product annuaul net revenue was improved in three years time from 12.2MM to 24MM making Mexico the most important producer of GMACs international insurance revenue operations. An unprecidented accomplishment for the organization.
Highlights
- 20+ years of experience
- Product Development
- Project Management
- Regulatory Review & Compliance
- Benchmark Pricing and Product Analysis
- Underwriting Reviews
- International Business Development
- SWOT Analysis
- Market Analysis
- Operational Integration into existing systems
- Market Tender / Quotations
- Contract Review & Negotiation
Relevant Accomplishments
- Improved value-added proposition of auto insurance programs through a reciprocal business cycle model by connecting the repairs to an OEM affiliated dealer, using genuine OEM parts, and branding products to the OEM.
- Developed a branded extended warranty product in Colombia and Argentina with insurance carriers and broker administrators.
- Mitigated retail financing losses by making insurance products cancelable and refundable.
- Performed market analysis and benchmarking for existing insurance programs.
- Developed a passive telemarketing program for insurance cross-selling during life of the auto loan.
- Developed a Customer Loyalty insurance product based on down payment GAP cover.
- Overhauled and renegotiated the existing Credit Life and Unemployment insurance program notably improving customer service, product quality, and increased revenue.
- Launched special Unemployment Insurance campaign product for GM with MetLife.
- Played key role in the development of improved insurance revenue reporting and forecasting.
- Responsible for all Insurance Risk management including policy issuance, certificates of insurance and underwriting analysis for branch and client assets.
- In addition to servicing General Motors, integrated new partners (Chrysler, Subaru, FIAT, Isuzu, and Mitsubishi) in Mexico providing new growth in retail and wholesale insurance business.
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