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Summary
This expert consultant is a senior Credit, Receivables and Billing professional whose career has spanned over 30 years in organizations from small, midsized to fortune 500 companies. His ability to break down complex problems to the root cause has resulted in the companies he has worked with being able to enjoy tangible financial results. He is well versed in the fields of wholesale distribution, software distribution, telecommunications, and media. The use of key performance indicators has been invaluable in measuring the success of a business. Technology has been another ally in streamlining the workflow for maximum efficiency. The goal is to mitigate risk, decrease bad debt write offs, improve cashflow, provide insightful reports, and create a positive experience for the customer. This credit expert consultant is a hands-on professional that believes in creating teams that work together and enjoys hearing others’ opinions and suggestions.
Highlights
- 30+ years of experience
- AVP/Senior Director
- Mergers and Acquisitions
- Software implementations
- Strategic planner
Relevant Accomplishments
- Designed and implemented scoring model to credit vet new and existing customers to mitigate risk. Resulted in bringing on quality customers that helped reduce the bad debt write offs from over 4% to under 2% for a $200 million business unit. (Bushnell Outdoor Products)
- Created and implemented policies and procedures for the credit, receivable, and the billing areas. This was for a midsized company that was valued at 45 million. (Anthem Media)
- Worked with the sales force by adding an online credit application which resulted in the turnaround for receipt of application to approval/denial/need for a deposit to 48 business hours. The sales force used to wait for a week or more for an answer. (Bushnell Outdoor Products)
- Implemented key performance metrics and reporting for upper management. This allowed us to identify and analyze the issue and look for solutions. A bonus structure was created to reward the credit and receivables staff when goals were exceeded. They liked seeing the fruits of their work in dollars and cents. The value of that was morale increased. (Baker & Taylor)
- Key person that analyzed business acquisitions for the accounts receivables area before the sale finalization. Pointed out the deficiencies of two acquisitions that reduced the sale price by millions in Toronto, Canada. (Cable & Wireless)
- Created Credit vetting and Collection processes and taught the department how to run a credit and collection area for a Cable & Wireless subsidiary in Milton Keynes, United Kingdom ( Cable & Wireless)
- Refined the credit vetting process and collection protocols for the corporate location in Delay Beach, Florida and also set up an off shore collections site in Montego Bay, Jamaica . (Office Depot)
- Set up and refined the procedures to handle credit card chargebacks for the foreign entity in Seoul Korea. (Microsoft Corporation)
Roles
- Office Depot, Credit Management Consultant, Delray Beach, FL
- Baker & Taylor, Credit Management Consultant, Charlotte, NC
- Microsoft Corporation. Loss Control Senior Manager (MSN), Redmond, WA
- Sprint Corporation, AVP Commercial Long Distance, Leawood, KS
- Cable & Wireless LLC, Senior Director Long Distance, Fairfax, VA
Request Expert / Similar Expert
Click “request expert” for a free initial screening call with this expert or a similar expert regarding your expert consulting needs
To apply for this job email your details to dmagnani@maexecsearch.com
