Interim Telehealth CTO

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Summary

A results-driven technology leader focused on bottom line results.  A reconized visionary and authority in Cloud Computing and Scaled Agile product development with a strong tract record in developing engineering teams and in delivering successful commercial software and SaaS products and solutions in the healthcare industry.  Experience leading technology teams for SaaS companies serving the healthcare industry.  A pragmatic technologist with deep technical understanding that has a strong track record of getting things done.

Highlights

  • Agile Product Development
  • Healthcare SaaS
  • Engineering team development
  • Service Companies serving healthcare
  • Cloud based commercial software products and solutions
  • Remote healthcare and telemedicine
  • Cyber Security

Relevant Accomplishments

  • Developed, launched and managed a commercial SaaS behavioral health care solution providing evidence-based care, user friendly, and secure telehealth approach. Technology leader enabling revenue growth from $12MM to $40MM over a 2-year period.
  • Scaled Agile program Kanban and team Scrum practices to optimize the delivery of the highest value features to practitioners and patients.
  • Managed the registration activities (management review, auditing, training, resource staffing) for a ISO quality management system for a network of 86 warehouses for food distribution 3PL within 2 years awarding us an additional $8M in business
  • Increased service availability from 95% to 99.9% in less than 12 months by establishing:
    • A Service Continuity program with a monthly cadence of Service Resumption testing.
    • SOPs for IT Service Management (ITSM) based on ITIL v4.
    • Active service system monitoring for Incident, Problem and Change Management.
  • A key member of the executive team responsible for commercial SaaS product engineering, technology operations, cybersecurity and quality assurance driving over 200% increase in CAGR in 2 years
  • Reduced lead and cycle times of new product features five-fold by establishing:
    • A globally distributed product management and engineering organization working completely remote.
    • Scaled Agile (SAFe) program Kanban and team Scrum practices to optimize the delivery of the highest value features to practitioners and patients.
    • A 4-week product release cadence layered on automated continuous integration & delivery (CI/CD), and cloud infrastructure as code (IaC) using Chef on Amazon Web Services (AWS) infrastructure. A resilient and scalable event-driven microservices architecture on Mongo, Express, Angular, Node, and Cassandra.
  • Increased contracted revenue by $275M over 5 years by securing one of four prime vendor slots on the $1.1B Veteran’s Administration (VA) Home Telehealth Program
  • A key member of the executive team responsible for enterprise architecture, software engineering and reducing the year over year IT operational budget from ~$108M to ~$90M, saving the company more than $50M over 5-years by:
    • Transforming the culture to Scaled Agile Product Development utilizing the Scaled Agile Framework (SAFe).
    • Pioneering disruptive model-driven generative software techniques using domain-specific languages and meta-ontologies that produced orders of magnitude reduction in cost and time to market for new software product development.
    • Aligning and retraining product development resources around a globally distributed staffing model that effectively integrated specialized near-shore and offshore resources with local resources.
    • Transforming legacy applications to a service-oriented architecture and cloud-based (SaaS) event driven component application platform on hybrid-cloud technology utilizing Cisco Unified Computing and Amazon Web Services (AWS).
    • Transitioning from a traditional on-premise data center infrastructure to a hybrid-cloud, petabytescale ‘big data’ analytics platform using both SQL and NoSQL technologies (Hadoop, Cassandra).
    • Implementing Workday HRIS and SuccessFactors talent management applications and re-engineering people management across the enterprise.
    • Implementing lower-cost, Microsoft VOIP Unified Communications across the national network of Vizient offices.

Roles

  • SVP – Information Technology
  • CTO
  • VP – Enterprise Architecture / CTO
  • Corporate Director – Applications
  • VP – CTO
  • Practice Manager – Global ERP
  • Manager – Management Consulting

Education/Certifications

  • Executive Education in Business Administration – Harvard Business School
  • Bachelor’s in Biological Sciences, University of California-Irvine
  • Certified Information Systems Security Professional (CISSP)
  • Certified Healthcare Chief Information Officer (CHCIO)
  • Certified Enterprise Architect

Company / Industry Experience

  • Cerner Corporation
  • Ernst & Young
  • DXC Technology
  • The Aegis Group
  • Tenet Healthcare
  • Vizient, Inc.
  • AMC Health
  • Envision Physician Services
  • AbleTo, Inc

 

Request Expert / Similar Expert

Click “request expert” for a free initial screening call with this expert or a similar expert regarding your expert consulting needs