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Summary
This professional has over 30 years of experience in the restaurant industry and is a seasoned and passionate leader who has successfully led and grown multiple brands, from casual dining to experiential seafood. As a private equity advisor and consultant, he leverages his expertise in restaurant operations, development, finance, talent management, and technology to help clients achieve their strategic goals and optimize their performance. He also has extensive board and stakeholder experience, having served as an advisory board member and stakeholder at multiple companies. He is driven by a mission to deliver exceptional guest experiences, foster a culture of excellence, and empower people to reach their full potential.
Highlights
- Developing and growing experimental and prototype concepts
- Restaurant turnarounds
- Restaurant Operations
- Driving exceptional guest experience
- Board Experience
- Major Franchise Management
- Team and Organizational Development
Relevant Accomplishments
- Succeeded the founder as Chief Executive Officer. Created strategy to evolve the brand to a more approachable, affordable and hospitable concept. Built a team to improve organizational structure, restaurant leadership, training, financial systems and food safety, establish vendor management and introduce a marketing strategy. During tenure as CEO, social ratings improved across all restaurants, achieving an average rating of 4.7, cost of sales improved by 4%, due to supply chain management and menu strategy. Hourly labor costs improved by 2% in 2022 vs prior year through effective hiring, training, appropriate staffing, schedule management and internal leadership development. Opened the new prototype.
- Introduced operational leadership structure and talent management, developed internal training manager, recruited new management teams, developed and promoted area director, and recruited and on-boarded COO successor. Implemented organizational structure, training and financial systems, point of sale consolidation, food safety, vendor management and opened new prototypes. achieved a 20% comp sales increase in 2019 and social ratings improved across concept, achieving an average rating of 4.5/5 in social channels and delivery platforms.
- Member of the Executive Management Team and the Operations leader consisting of 130 company restaurants and 25 domestic and international franchise locations, generating over $300 million in annual sales.
- As the Operations Team leader, responsible for the growth and development of 4 Regional Directors, a Director of Franchise Operations, 18 Area Directors, 130 General Managers, 390 Managers and over 5,000 Team Members.
- Led restaurant operations for the Northeast Region of a major franchise group, consisting of 100 restaurants across New York, Pennsylvania, New England and New Jersey which generated over $320 million in annual sales.
- As the Regional Vice President, led 12 Joint Venture Partners (Area Directors), a Regional Training Team, 100 Managing Partners, 300 Managers and 6000 Team Members. Had the privilege to develop and promote two Regional Vice Presidents and four Joint Venture Partners.
- Entered into a Joint Venture Partnership as a limited owner and operator consisting of 12 restaurants in West Texas, New Mexico, Colorado, Utah and Nevada. Consistently achieved sales and profitability plans and successfully improved “turnaround restaurants”. As a leader in Key Performance Indicators for the brand, selected as a test market for various brand initiatives.
- Worked with a highly successful team and developed two Joint Venture Partners and seven Managing Partners. Recognized as “Outbacker of the Year” in 2010 for leadership contribution and promoted to Regional Vice President of Operations in 2011.
Roles
- Private Equity Advisor and Consultant
- CEO
- COO
- Regional Vice President
Request Expert / Similar Expert
Click “request expert” for a free initial screening call with this expert or a similar expert regarding your expert consulting needs
To apply for this job email your details to haleymmagnani@gmail.com
